Ordering Policies
 

Payment:
Faeries Vale accepts credit cards, debit cards and paypal.  
We have a secure ordering process through



As soon as your order is approved, it will be processed
for shipping.  Please be aware that if you pay by check
through paypal, there is a 5 to 7 business day delay in
processing your order.  

Shipping:
We ship our product through various companies. The
shipping cost is determined by weight, zip code and
delivery time.  If you are ordering key chains, and or
magnets, up to 5, I will cover the shipping costs of  
ground only.  On the shipping page, DO NOT choose
any shipping type, for this order only.  
Otherwise on all other orders your shipping costs will be
displayed on your total page at check out.  I can only
ship your order express If I receive it prior to 12:00 noon
Pacific time.  In addition, some orders take longer than
other depending whether I have the product in stock or it
is on order. If your order will be delayed, I will contact
you immediately and update the shipping time.


Privacy Policy
We understand your concerns about privacy, especially
when shopping online. We want to assure you that
Faeries Vale respects your privacy and treats your
personal information with the highest standards of safety,
security and confidentiality. Faeries Vale will not sell, rent
or share any of your personal information.


Contact Info:
Lorie Webb
408-489-1402
Hours: Pacific time 7:00 am to 9:00pm Monday through
Saturday
Please leave a detailed message if I do not answer and I
will return your call within 24 hours.